Privacy policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information. 

Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider.

This processing is based on Article 6(1)(f) GDPR, as it is in our overriding legitimate interest to ensure the smooth operation of our website and to improve our services. 

 

Please contact us if you wish. The data controller is:  Ralf Rademacher,  Olper Straße 34,  57399  Kirchhundem,  Germany,  +49 2764 261800,  support@helpall0rder.com

If you contact us proactively via email, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves to process and respond to your inquiry.

If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice regarding a potential purchase, preparing a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.

If the contact is for other reasons, this data processing is based on Article 6(1)(f) GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) GDPR.

We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data processing serves the purpose of contacting you.

If the contact is for the purpose of carrying out pre-contractual measures (e.g., advice regarding a potential purchase, preparation of a quotation) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.

If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry.  In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.

We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Visitors to our website can apply for open positions advertised on our site via email. We collect your personal data only to the extent that you provide it. This includes your contact details (e.g., name, email address, telephone number), information about your professional qualifications and education, details of professional development courses, and performance-related documentation.

The data processing serves the purpose of contacting you and deciding whether to establish an employment relationship with you. Providing this data is necessary to carry out the application process. Your personal data is processed on the basis of Article 6 Paragraph 1 Letter b GDPR in conjunction with Section 26 Paragraph 1 BDSG for the purpose of carrying out pre-contractual measures (completion of the application process as a step towards initiating an employment contract).

If you have given us your consent to process your personal data for inclusion in our applicant pool, e.g., by ticking a checkbox, the processing is based on Article 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out based on the consent before its withdrawal.

If, during the application process, special categories of personal data within the meaning of Article 9(1) GDPR are requested from applicants, such as information on the degree of disability, this is done on the basis of Article 9(2)(b) GDPR, so that we can exercise the rights arising from employment law and social security and social protection law and fulfill our obligations in this regard.

We store your personal data for as long as necessary to process your application. Your data will then be deleted no later than six months after this period, unless you have consented to further processing and use. If an employment relationship is established following the application process, the data provided will be further processed for the purposes of carrying out the employment relationship, based on Article 6 Paragraph 1 Letter b GDPR in conjunction with Section 26 Paragraph 1 BDSG, and subsequently transferred to your personnel file.

 

You have the option of sending us images via email in connection with ordering a personalized product.

By submitting your images, we may collect your personal data (image of an identifiable person) only to the extent that you provide it. The data processing serves the purpose of creating personalized products. The submitted image serves as a template for the product and is used for this purpose (e.g., T-shirt printing). Processing is based on Article 6 Paragraph 1 Letter b GDPR and is necessary for the performance of a contract with you.

Your data will not be shared with third parties. 

We use the image you submit only within the scope of providing the service. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

If you contact us for business purposes via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you reside outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA). 

Data processing serves to process and respond to your contact request. For this purpose, we collect and process your mobile phone number registered with WhatsApp, your name (if provided), and other data to the extent you provide it. We use a mobile device for this service whose address book contains only data from users who have contacted us via WhatsApp. Therefore, no personal data is shared with WhatsApp without your prior consent.

Your data is transferred by WhatsApp to servers of Meta Platforms Inc. in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. is certified under the TADPF and has thus committed to complying with European data protection principles. If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.

If you contact us for other reasons, this data processing is based on Article 6 Paragraph 1 Letter f GDPR, due to our overriding legitimate interest in providing quick and easy contact options and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6 Paragraph 1 Letter f GDPR.

We use your personal data only to process your inquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Further information on terms of service and data protection when using WhatsApp can be found at https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy .

When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing of your data is based on Article 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent before its withdrawal. Your customer account will then be deleted.

When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract. Failure to provide this data will result in the contract not being concluded. This processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you. 

Your data will be shared with, for example, shipping companies, dropshipping and fulfillment providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to the minimum necessary.

 

Reviews       , Advertising,      

When you comment on or review an article or post, we collect your personal data (name, email address, comment text) only to the extent that you provide it. This data is processed for the purpose of enabling and displaying comments and reviews. 

By submitting your comment or review, you consent to the processing of the data you provide. This processing is based on Article 6(1)(a) of the GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing based on consent before its withdrawal. Your personal data will then be deleted.

When your comment or review is published, only the name you provided displayed.

We use your email address to send you information and offers via newsletter, provided you have expressly consented to this. This data processing is solely for the purpose of promotional communication. For this purpose, we process your email address and, if applicable, other data that you voluntarily provided when subscribing to our newsletter.

This processing is based on Article 6(1)(a) GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Article 6(1)(f) GDPR, based on our and your legitimate interest in preventing the reuse of your email address for sending our newsletter. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.

Use of the email address for sending direct marketing.

We use your email address, which we obtained in connection with the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. Providing your email address is necessary for the conclusion of the contract. Failure to provide it will result in the contract not being concluded. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. Our contact details for exercising your right to object can be found in the legal notice. You can also use the unsubscribe link provided in the advertising email. No costs other than standard transmission fees will be incurred.

Payment service providers      

We use the PayPal payment service from PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you payment via this service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.

All PayPal transactions are subject to the PayPal Privacy Statement, which can be found at  https://www.paypal.com/de/webapps/mpp/ua/privacy-full .

We use the PayPal Express payment service from PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you payment via the PayPal Express payment service. To integrate this payment service, PayPal needs to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. These cookies enable your browser to be recognized.

The processing of your personal data is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in offering a customer-oriented range of payment methods.  You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.

By selecting and using PayPal Express, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) GDPR. Further information on data processing when using the PayPal Express payment service can be found in the corresponding privacy policy at  www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS .

We use the Amazon Payments service on our website, provided by Amazon Payments Europe sca (38 avenue John F. Kennedy, L-1855 Luxembourg; “Amazon Payments”).

The data processing serves the purpose of enabling you to pay via the Amazon Payments service.

To integrate this payment service, Amazon Payments needs to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. These cookies enable your browser to be recognized.

The processing of your personal data is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in offering a customer-oriented range of payment methods.  You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.

By selecting and using “Amazon Payments,” the data required for payment processing will be transmitted to Amazon Payments in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) GDPR.

Further information on data processing when using the Amazon Payments service can be found in the corresponding privacy policy at: https://pay.amazon.com/de/help/201212490

We use the payment service provider Mollie BV (Keizersgracht 313, 1016 EE Amsterdam, Netherlands; "Mollie") for payment processing on our website. The data processing serves the purpose of offering you various payment methods through payment processing via Mollie. If you have chosen one of Mollie's payment options, the data required for payment processing will be transmitted to Mollie. This includes your payment details (for example, bank account number or credit card number), your IP address, your internet browser and device type, and in some cases, your first and last name, your address, and information about the product or service you have purchased from us. This data processing is based on Article 6 Paragraph 1 Letter b GDPR. Further information on data processing when using the payment service provider Mollie can be found in their privacy policy: https://www.mollie.com/de/legal/privacy

 

Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.

 

Cookies are stored on your computer. Therefore, you have full control over their use. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to fully utilize all the functions of this website.

 

The links below provide information on how to manage (including disable) cookies in the most common browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de

Microsoft Edge:  https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablassen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

 

Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you navigate to a different page and to offer you services. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognized even after a page change.

 

The use of cookies or similar technologies is based on Section 25 Paragraph 2 of the German Telemedia Act (TDDG). The processing of your personal data is based on Article 6 Paragraph 1 Letter f of the GDPR, due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services.

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.

 

We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. 

The following information may be collected, among other things: IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, and purchase activity.  Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and any other data that Google has about you.

Your IP address is shortened by us on our own servers before being processed. Google receives only pseudonymized data.

Google uses technologies such as cookies, browser web storage, and tracking pixels to analyze your website usage.  The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. 

The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We use the advanced consent mode. In this mode, even if you do not give your consent, user data is transmitted to Google in the form of "pings." These pings may contain, among other things, the following information: IP address to deduce the IP country (the IP address itself is not logged), date and time of the page request, URL of the pages visited, user agent, referrer URL (the website from which our website was accessed), or information about triggering website events such as a conversion. Based on this information, Google models user data to enable comprehensive usage analysis, even if consent is refused.

The information generated about your use of this website is generally transmitted to and stored on a Google server in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF).  Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.  Both Google and US government authorities have access to your data.

Further information on terms of service and data protection can be found at  https://policies.google.com/technologies/partner-sites , https://policies.google.com/privacy?hl=de&gl=de  ,   and https://business.safety.google/privacy/ 

We use the Meta Pixel of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta") on our website.

Meta and we are jointly responsible for the collection of your data and its transfer to Meta when you use this service. This is based on an agreement between us and Meta regarding the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at  https://de-de.facebook.com/legal/terms/businesstools  . Specifically, we are responsible for fulfilling the information obligations under Articles 13 and 14 of the GDPR, for complying with the security requirements of Article 32 of the GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Articles 33 and 34 of the GDPR, insofar as a personal data breach affects our obligations under the joint processing agreement. Meta is responsible for enabling the data subject rights in accordance with Articles 15-20 GDPR, complying with the security requirements of Article 32 GDPR with regard to the security of the service, and fulfilling the obligations under Articles 33 and 34 GDPR, insofar as a personal data breach affects Meta's obligations under the joint processing agreement.

The purpose of this application is to target website visitors with interest-based advertising on the social networks Facebook and Instagram. For this purpose, the Meta remarketing tag has been implemented on the website. This tag establishes a direct connection to the Meta servers when you visit the website. This transmits information to the Meta server about which of our pages you have visited. Meta then associates this information with your personal Facebook and/or Instagram user account. When you visit the social networks Facebook or Instagram, you will then be shown personalized, interest-based ads.

The application also serves the purpose of generating conversion statistics. This allows us to see the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag, as well as what actions they took after being redirected to that website. However, we do not receive any personally identifiable information.

Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta is certified under the TADPF and has therefore committed to complying with European data protection principles.

Your personal data is processed with your consent in accordance with Article 6(1)(a) of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

You can deactivate the "Custom Audiences" remarketing function here. Further information on the collection and use of data by Meta, your related rights, and options for protecting your privacy can be found in Meta's privacy policy at  https://www.facebook.com/about/privacy/ .

We use the online advertising program "Google Ads" on our website and, within this framework, conversion tracking (visit action evaluation). Google Conversion Tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).

When you click on an ad placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited lifespan, do not contain any personally identifiable information, and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked across the websites of different Ads customers.

The information obtained using the conversion cookie is used to create conversion statistics. Here, we learn the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any personally identifiable information.  Your data may be transferred to Google LLC servers in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google  has certified itself under the TADPF and has therefore committed to complying with European data protection principles. 

The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is also based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/  or  https://business.safety.google/privacy/

 

We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The data processing serves the purpose of renting advertising space on the website and using this space to target website visitors with interest-based advertising. This function displays personalized, interest-based advertisements from the Google Display Network to visitors of the provider's website. Google uses cookies that enable an analysis of your website usage. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google  has certified itself under the TADPF and has thus committed to complying with European data protection principles.  Google may transfer this information to third parties if required by law or if third parties process this data on Google's behalf. Google will under no circumstances associate your IP address with other Google data.

The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/  ,  https://www.google.de/policies/privacy/  and  https://business.safety.google/privacy/

We use the remarketing or "similar audiences" function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

This function serves the purpose of analyzing visitor behavior and interests. To analyze website usage, which forms the basis for creating interest-based advertisements, Google uses cookies. These cookies record website visits and anonymized data about website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to reflect previously viewed product and information areas.

Your data may be transferred to servers of Google LLC in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google  has certified itself under the TADPF and has thus committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is also based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Further information on Google Remarketing and the associated privacy policy can be found at: https://www.google.com/privacy/ads/  and  https://business.safety.google/privacy/

 

We use the "ADCELL" partner program of Firstlead GmbH (Rosenfelder Str. 15-16, 10315 Berlin; "ADCELL").

ADCELL and we are jointly responsible for the collection of your data and its transfer to ADCELL when the service is integrated. This is based on an agreement between us and ADCELL regarding the joint processing of personal data. The agreement can be accessed at https://www.adcell.de/datenverarbeitung . According to this agreement, we and ADCELL are equally responsible for fulfilling the obligations under the GDPR, in particular for fulfilling the information obligations pursuant to Articles 13 and 14 GDPR and for granting the data subject rights pursuant to Articles 15-21 GDPR.

When you click on an advertisement containing a partner link, ADCELL places a cookie on your computer for conversion tracking. These cookies serve the purpose of accurate billing within the partner program by recording the success of an advertising medium. Cookies allow us to recognize that you clicked on the ad and trace the origin of the order back to the advertiser. ADCELL also uses tracking pixels. These allow us to analyze information such as visitor traffic on the pages.

The information generated by cookies and tracking pixels about your use of this website (including your IP address) and the delivery of advertising formats is transmitted to and stored on an ADCELL server. Among other things, ADCELL can recognize that the partner link on this website was clicked. ADCELL may, under certain circumstances, share this (anonymized) information with contractual partners; however, data such as the IP address is not combined with other stored data.

The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is also based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. 

This application manages JavaScript and HTML tags, which are used to implement tracking and analytics tools. The data processing serves the purpose of tailoring and optimizing our website to user needs.

Google Tag Manager itself does not store cookies, nor does it process personal data. However, it enables the triggering of other tags that may collect and process personal data.

You can find more information about the terms of use and data protection here .

 

We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website as part of commissioned data processing. The query serves the purpose of distinguishing between input by a human and input by automated, machine processing. For this purpose, your input is transmitted to Google and further processed there. Additionally, the IP address and, if applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and may also be transferred to servers of Google LLC in the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. Your personal data is processed with your consent on the basis of Article 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

We use the Cloudflare CDN content delivery network from Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; “Cloudflare”) on our website. This is a geographically dispersed network of servers in various data centers to which our web server connects and through which certain content from our website is delivered.

The data processing serves the purpose of optimizing the loading times of our website and thus making our services more user-friendly.

The following information may be collected, among other things: IP address, system configuration information, information about traffic to and from customer websites (so-called server log files).

Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflare  is TADPF certified and has therefore committed to complying with European data protection principles.

The processing of your personal data is based on Article 6(1)(f) GDPR, stemming from our overriding legitimate interest  in designing the website to meet user needs and be targeted effectively.  You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.

Further information on data protection when using Cloudflare can be found at  https://www.cloudflare.com/de-de/privacypolicy/ .

We use the YouTube video embedding function on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

This function displays videos stored on YouTube in an iFrame on the website. The "Enhanced Privacy Mode" option is activated. This means that YouTube does not store any information about visitors to the website. Information is only transmitted to and stored by YouTube when you watch a video. Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube  has certified itself under the TADPF and has thus committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Further information on the collection and use of data by YouTube and Google, your related rights, and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy .

complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and then deleted after the expiry of these periods, unless you have consented to further processing and use.

: If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: the right to information, to rectification, to erasure, to restriction of processing, and to data portability.

Furthermore, under Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR, as well as to processing for direct marketing purposes.

According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.

You can lodge a complaint, among others, with the supervisory authority responsible for us, which you can contact using the following contact details:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia,

P.O. Box 20 04 44,

40102 Düsseldorf, Germany

, Tel.: +49 211 384240

, Fax: +49 211 38424999

, Email: support@helpall0rder.com

If the processing of personal data listed here is based on our legitimate interest pursuant to Article 6(1)(f) of the GDPR, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.

After you have objected, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.

If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After you have objected, we will cease processing the data in question for direct marketing purposes.

Last updated: October 22, 2024